Troy has a wealth of knowledge and experience in the IT & Consulting industry specifically Contact Center and Business Process Outsourcing functions. He tackles any challenge with a calm, professional demeanor, and detailed approach that keeps the “fires” under control and his teams rest assured that he’s managing the project. In addition to supporting his team resources and dealing with issues / concerns, he’s also always willing to focus on process improvements. I’ve worked with him on a number of initiatives to develop and promote best practices across the organization.
- Jay Crocker 07/25/2017